Effective date: January 1, 2025
MD Support AI (“we,” “our,” “us”) is a marketing and digital services agency that provides lead generation, automation, AI-enabled support, website design, and digital marketing solutions. We are committed to protecting your privacy and ensuring transparency about how your information is collected and used. This Privacy Policy explains how we collect, use, store, and share information through our website, online forms, SMS/text messaging programs, landing pages, and advertising platforms.
We may collect information you provide directly, including your name, phone number, email address, business information, form submissions, messages, and service preferences. We may also collect information automatically when you interact with our website or advertising, including device information, IP address, browser type, cookies, analytics data, and landing-page interactions. If you opt in to receive SMS/text messages from us, we may collect your mobile phone number, message content, and message interaction data. We do not collect or store protected health information (PHI).
We may use the information we collect to provide our marketing and digital services, respond to your inquiries, send SMS/text alerts and promotional messages, improve our website performance, personalize marketing content, analyze campaign results, and comply with legal obligations.
By providing your phone number and opting in, you consent to receive SMS/text messages from MD Support AI. Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying “STOP.” For assistance, reply “HELP.” Your phone number will not be sold or shared with third parties for their own marketing purposes. Opting out of SMS messages does not affect any ongoing or purchased services.
We do not sell or rent your personal information. We may share information only with trusted service providers who support our SMS delivery, CRM systems, website hosting, digital advertising, and marketing tools; with platforms such as GoHighLevel, Google, Meta, TikTok, and similar partners; or with legal authorities when required. All partners must handle your information securely.
We use reasonable security measures to protect your information, but no method of internet or wireless transmission is 100% secure. You may request access to your information, request updates, corrections, or deletion, or opt out of SMS/email marketing at any time. To make a privacy-related request, contact us at support@mdsupport.ai.
We may use cookies, pixels, and tracking technologies to improve website performance, enhance user experience, measure advertising effectiveness, and personalize content. You may disable cookies in your browser settings.
Our website or communications may contain links to third-party websites. We are not responsible for the privacy practices of those third parties.
Our services are intended for adults 18 years and older. We do not knowingly collect personal information from minors.
We may update this Privacy Policy at any time. Changes will be posted with a revised effective date.
If you have questions about this Privacy Policy, you may contact us at support@mdsupport.ai.