Marketing · Patient Contact · Staffing — for medical practices only contact@mdsupport.ai (561) 666-4988
Practice Marketing Patient Contact Teams Recruiting & Staffing Case Studies About Contact
Built exclusively for healthcare

The growth team behind thriving medical practices.

We fill your schedule with the right patients, answer and follow up on every inquiry, and recruit the people your practice needs — marketing, patient contact and staffing under one accountable roof.

67%average increase in qualified patient leads across client campaigns
64%average increase in appointment booking rate from better-matched inquiries
100%healthcare — physicians and practices are the only clients we serve
Why practices hire us

Growth in medicine doesn't come from a louder ad. It comes from a system.

Most practices don't have a marketing problem — they have a follow-through problem. Inquiries come in and go unanswered. Ads run with no one measuring booked appointments. The front desk is stretched too thin to call anyone back, and hiring another good MA takes four months.

MD Support was built to close those gaps as one team: campaigns that attract the right patients, callers who reach every lead while it's still warm, and recruiting that keeps your practice staffed to handle the growth.

More about how we work

Physician listening to a patient's heart with a stethoscope Patient-first, always
What we do

Three services. One goal: a fuller, better-run practice.

Use one, or let them work together — each service hands off cleanly to the next, so no patient and no dollar falls through the cracks.

No. 1

Practice Marketing

Patient acquisition built for medicine — precise targeting, compliant creative, and reporting that speaks in booked appointments, not clicks.

  • Google & Meta patient acquisition campaigns
  • Medical SEO & local search dominance
  • Websites built for healthcare providers
  • Reputation management & patient reviews
  • Funnels, tracking & analytics
Explore practice marketing
No. 2

Patient Contact Teams

Trained, scripted callers who act as an extension of your front desk — answering inquiries, following up fast, and booking patients into your schedule.

  • Rapid follow-up on every new inquiry
  • Inbound answering & appointment scheduling
  • Recall, reactivation & no-show reduction
  • After-hours & overflow coverage
  • Every call logged, recorded & reported
Explore patient contact
No. 3

Recruiting & Staffing

The people side of growth — sourced, screened and reference-checked candidates for the roles that keep a practice running.

  • Front desk, schedulers & office staff
  • Medical assistants & nursing staff
  • Billers, coders & practice managers
  • NP / PA & associate searches
  • Direct hire or temp-to-perm
Explore recruiting & staffing
How we work

A clear process, from first call to full schedule.

Practice audit & growth plan

We review your current patient flow — where inquiries come from, how fast they're answered, what converts, and where staffing is holding you back. You get a written plan with priorities and projected impact.

Week 1 · No cost, no obligation

Build & launch

Campaigns, tracking, scripts and workflows go live. Everything is approved by you first — ad copy, call scripts, landing pages — and everything is built in accounts your practice owns.

Weeks 2–4

Answer, book & measure

New inquiries are contacted quickly and booked into your schedule. We track every lead from first click to kept appointment, so you always know your true cost per new patient.

Ongoing · Reported monthly

Optimize & scale

We double down on the services, locations and campaigns that produce your best patients — and staff up your team as volume grows, so quality of care never slips.

Quarter over quarter
Results

Measured like medicine: by outcomes.

We report the numbers a practice actually runs on — qualified inquiries, booking rate, show rate and cost per new patient. Here's what our client campaigns have delivered.

Read the case studies

67%More qualified patient leads

Measured improvement in high-intent inquiries from patients actively seeking care.

64%Higher booking rate

A higher percentage of leads converting into scheduled appointments across campaigns.

“Healthcare marketing requires precision, empathy, and compliance-driven execution. We don't believe in one-size-fits-all — every practice gets a strategy built for its specialty, its market, and its patients.”
The MD Support operating principle
Who we serve

Solo practitioners to multi-location groups.

Primary Care Endocrinology Cardiology Orthopedics Dermatology OB/GYN Pediatrics Behavioral Health Urgent Care Med Spas & Aesthetics Dental & Oral Surgery Multispecialty Groups
Why MD Support

What makes us different from a generalist agency.

Healthcare is all we do

We speak the language of specialties, payers, referral patterns and patient behavior. You'll never explain to us what a new-patient visit is worth or why compliance matters.

Compliance-aware by default

Campaigns are built with medical advertising regulations in mind, and our systems are designed so we never collect or store protected health information.

You own everything

Your ad accounts, your website, your data, your phone numbers. If we ever part ways, everything we built stays with your practice — no hostage-taking.

One accountable partner

Marketing, phones and people usually live with three vendors who blame each other. Here they're one team with one number to call — and one party responsible for results.

Common questions

Answers, straight.

The same answers we'd give you on the phone — no hedging, no fine print. If it's not here, ask.

Didn't see your question? A real person answers — usually the same day.
01Do you only work with medical practices?

Yes. Physicians, clinics and healthcare organizations are the only clients we serve. That focus is what lets us move quickly and stay on the right side of medical advertising rules.

02Do we have to use all three services?

No. Many clients start with one — most often patient acquisition or the contact team — and add others as they grow. Each service stands on its own; they simply work better together.

03How do you handle HIPAA and patient privacy?

Our marketing systems are built so we never collect or store protected health information. For contact-team work that touches scheduling, workflows are designed around privacy-conscious handling, and we put the agreements your compliance requires in place before launch.

04How fast will we see results?

Contact-team improvements show up almost immediately — inquiries that used to go cold get answered the first week. Paid campaigns typically produce meaningful data within 30 days and hit stride by 60–90. SEO compounds over months. We'll set honest expectations for your market in the initial plan.

05Are there long-term contracts?

We earn retention with results, not lock-ins. Engagements are structured in clear terms up front, and everything we build belongs to your practice regardless.

06What does it cost?

It depends on the mix of services and your market. After the initial audit you'll get a fixed, written proposal — no surprises, and no charge for the audit itself.

Get started

Let's look at your patient flow together.

A 30-minute call with our team. We'll review where your inquiries come from, where they're leaking, and what we'd do about it — whether or not you hire us.